Terms and Conditions

Effective Date: 30/10/2025
Company Name: Prominent United Services
Website: https://prominentunited.in

1. Introduction

Welcome to Prominent United Services (“Company,” “we,” “our,” or “us”). By accessing our website or using our data management, cloud integration, and analytics solutions, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging with our services.

2. Services

We provide end-to-end data management, cloud integration, and analytics solutions designed to help businesses worldwide transform raw information into actionable insights.
Use of our services is subject to these Terms and all applicable laws.

3. User Responsibilities

You agree to:

  • Use our website and services only for lawful business purposes.

  • Provide accurate information when communicating or entering agreements.

  • Avoid actions that may harm, overload, or disrupt our systems, network, or data integrity.

You must not:

  • Attempt to gain unauthorized access to our systems.

  • Copy, reproduce, or redistribute proprietary content without written permission.

  • Use our services for any illegal or unethical activity.

4. Intellectual Property

All website content, designs, software, graphics, text, and trademarks belong to Prominent United Services or our licensors.
Unauthorized use, reproduction, or modification of our intellectual property is strictly prohibited.

5. Confidentiality

We respect the confidentiality of all client data and project information shared with us. Any data provided during service engagement will be securely managed and not disclosed to third parties except as required by law or mutual agreement.

6. Limitation of Liability

While we strive to deliver accurate, reliable, and secure services, Prominent United Services is not liable for:

  • Indirect or consequential losses.

  • Data loss due to third-party actions or technical issues.

  • Downtime, maintenance interruptions, or unforeseen service errors.

7. Payments and Billing

All service fees, payment terms, and project costs will be outlined in official proposals or contracts. Late or incomplete payments may result in delayed project delivery or suspension of services.

8. Termination

We reserve the right to terminate access to our website or services if these Terms are violated, or if illegal or abusive behavior is detected.

9. Indemnification

You agree to indemnify and hold Prominent United Services harmless against any claims, losses, or damages arising from your misuse of our website or breach of these Terms.

10. Modifications

We may revise these Terms periodically. Updates will be posted on this page with the revised “Effective Date.” Continued use of our website after updates means you accept the new Terms.

11. Governing Law

These Terms shall be governed by the laws of India, and any disputes will fall under the jurisdiction of the courts in Dehradun, Uttarakhand.

12. Contact Information

For questions about these Terms, please contact:
📧 Email: prominentunitedservices@gmail.com
🏢 Address: 40, Idgah, Prakash Nagar, Dehradun, Uttarakhand, India
📞 Phone: +91-1353134514‬

Privacy Policy

Effective Date: 30/10/2025
Company Name: Prominent United Services

1. Introduction

At Prominent United Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our data management, cloud integration, and analytics solutions.

2. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, company name, and similar details.

  • Technical Data: IP address, browser type, device identifiers, and usage patterns.

  • Service Data: Project-related information, datasets, or business data provided for analytics or integration work.

3. How We Use Your Information

We use collected information to:

  • Deliver and manage our services effectively.

  • Communicate about inquiries, projects, or support.

  • Improve our offerings and website performance.

  • Ensure data compliance, integrity, and security.

  • Conduct internal analysis and business development.

4. Data Security

We implement robust technical and organizational measures to protect your personal and business data from unauthorized access, misuse, or loss.
All sensitive information is stored securely and accessed only by authorized personnel.

5. Data Sharing

We do not sell, rent, or trade your personal information.
We may share limited data:

  • With trusted service partners under confidentiality agreements.

  • When legally required to do so by authorities or court orders.

  • To protect our legal rights and prevent fraud or abuse.

6. Cookies and Tracking

Our website may use cookies to enhance functionality and analyze user behavior. You can modify or disable cookies in your browser settings without affecting access to most of our services.

7. Data Retention

We retain personal and business data only as long as necessary to provide our services or comply with legal obligations.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for certain processing activities.

  • Request details about how your data is used.

You can contact us at prominentunitedservices@gmail.com to exercise these rights.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Effective Date.”

Return & Refund Policy

Effective Date: 08/11/2025
Company Name: Prominent United Services

1. Introduction

At Prominent United Services, we strive to ensure that every service and digital solution delivered meets the highest standards of quality and accuracy.
This Return & Refund Policy outlines the terms for service cancellation, refund eligibility, and dispute resolution.

2. Refund Eligibility

Refunds may be considered under the following conditions:

  • The service delivered does not match the agreed project scope or proposal.

  • A technical issue arising from our side prevents project completion.

  • A duplicate payment was made due to technical or banking errors.

To be eligible, the request must be raised within 7 days from invoice date or project initiation, whichever applies.

3. Non-Refundable Items / Situations

Refunds are not applicable under the following circumstances:

  • Services already delivered or partially delivered as per the project scope.

  • Delays caused due to lack of response or delayed communication from the client.

  • Change of mind or cancellation after work initiation.

  • Third-party tool/subscription costs purchased on behalf of the client.

4. Refund Process

To request a refund, send an email to prominentunitedservices@gmail.com including:

  • Project name / Invoice number

  • Reason for refund request

  • Supporting documents/screenshots (if applicable)

Once reviewed, eligible refunds will be processed within 7–14 business days to the original payment method.

5. Cancellation Policy

  • Project cancellation requests can be submitted before the project begins.

  • Once the work has started, cancellation charges may apply depending on the work completed.

6. Disputes

Any dispute relating to refunds or cancellations will be governed under the laws of India and resolved in Dehradun, Uttarakhand.

Shipping & Delivery Policy

Effective Date: 08/11/2025
Company Name: Prominent United Services

1. Introduction

This Shipping & Delivery Policy explains how and when services, deliverables, and project files are shared with clients.

2. Service Delivery Mode

All deliverables are provided through:

  • Secure cloud drives

  • Email communication

  • Project management platforms (if mutually agreed)

No physical products are shipped unless mentioned explicitly in the contract.

3. Delivery Timelines

Delivery timelines depend on the project scope and will be:

  • Clearly mentioned in proposals / contracts

  • Shared with the client during the onboarding or planning phase

Most digital deliverables are shared within the mutually agreed timeframe.

4. Client Responsibilities

To ensure smooth delivery, the client must provide:

  • Required data, credentials, or documentation on time

  • Point of contact for approvals, feedback, or clarifications

5. Delays

Delivery may be delayed due to:

  • Incomplete or delayed inputs from the client

  • Technical issues with third-party platforms

  • Unforeseen events (natural disasters, system failures, etc.)

In such cases, the revised timeline will be communicated promptly.

6. Verification & Acceptance

Once deliverables are shared, the client has 3 working days to review and request changes.
If no feedback is received, the deliverables will be considered approved and accepted.

7. Contact Information

For delivery or support queries, contact:
📧 Email: prominentunitedservices@gmail.com
🏢 Address: 40, Idgah, Prakash Nagar, Dehradun, Uttarakhand, India